Ordering Policy

When ordering from us, you may order online at our secure site anytime or call 903-723-6752 during regular store hours 9:00-5:00 Monday - Friday, central time.  We accept Visa, Master card, and Discover. Orders are shipped as soon as possible, please allow 7 - 10 days  Let us know if you need to receive express shipping for faster delivery .

If you live in Texas we must collect 8.25% sales tax.

Shipping Info

• Orders shipped within the Continental U.S. [Lower 48 U.S. states]
  • Express, overnight ,2nd day air & 3 day select must be made by special request and will require extra charges.
• Shipping outside the US 48 states
  • You must Contact Us and we will take your oder over the phone.
  • We calculate shipping rates and charges according to weight and destination. International Shipping included.
  • We ship FedEx, UPS and USPS
• Orders shipped to PO boxes, APO and military addresses will ship USPS Priority mail
• We will no longer ship by USPS. Therefore we CANNOT ship to PO boxes, APO or military addresses. Please use a full and correct street address when ordering. Thank You!
• All shipments are insured and shipped as soon as possible- within 7 - 10 days.
• Express shipping is available per your request.

Return Policy

Return Policy Returns must be made within 30 days of receiving your order.

WHAT TO DO
1. Contact us as soon as possible by e-mail or call 903-723-6752
2. Please include your name and order #
3. We give you a return authorization # , you write this # on the outside of the shipping box
4. You safely pack the item (s) in it's original boxes with labels and tags intact and using packing
material carefully pack the item in the shipping box so they will arrive safely to us. If returning glass or fragile items please write this on the outside of the shipping box .
5. You insure the package and return at your expense. Failure to insure and it arrives to us dam aged will result in customers loss.
6. We receive your package, inspect the item, find it to be in new condition with labels & tags in place and in items original box.
7. We CHEERFULLY refund your purchase price minus shipping and handling cost.
8. We strive to make this an easy and pleasant experience
9. We look forward to serving you again

If your order arrives damaged, e-mail us immediately or call 903-723-6752 including your name, Order # and phone # .You will need to save all shipping boxes, packing material and the damaged items for the claim inspector. We will notify the carrier and will send your replacement as soon as possible after the claim is filed.

Track Your Order

• 
  Input the UPS Tracking Number associated with your order on this page, UPS Tracking
  
  
• 
  Input the FedEx Tracking number or Door Tag numbers associated with your order on this page, FedEx Track